New Receptionist 2024 Job at NMC Healthcare Dubai, UAE

Responsibilities of New Receptionist:

• Greet visitors and patients, assess their needs, and provide guidance accordingly.
• Answer queries and provide information in person and over the phone.
• Carry out assigned tasks and assignments as requested by supervisor/management.
• Maintain a positive relationship with Doctors, Nurses, and other staff to create a pleasant work atmosphere.
• Schedule appointments and follow-up appointments according to patient requests
• Quote prices for products and services.
• Handle customer transactions at the cash counter, including billing, payment processing, and providing receipts.
• Ensure accurate handling of cash and credit card transactions.
• Maintain cleanliness of the reception area and ensure an adequate supply of stationary items.
• Ensure appointment schedules are adhered to with minimal wait times.
• Handle patient complaints promptly and escalate if necessary.
• Be flexible with duty timings based on organizational needs.
• Update shift checklist and ensure all tasks are complete
• Stay informed about accepted insurance cards.
• Adhere to clinic/hospital’s vision, mission, and core values.
• Maintain lobby or reception area appearance.
• Mentor junior staff and encourage teamwork.
• Act as a translator if needed.

Eligibility Requirements for New Receptionist:

• Bachelor’s degree preferred.
• Minimum 1-2 years of experience in a similar organization
• Excellent customer service and communication skills
• Ability to work effectively in a team.
• Proficiency in computer applications
• Ability to handle complaints professionally.
• Excellent interpersonal skills
• Safety conscious, motivated, and able to manage pressure.
• Fluent in English and Arabic (preferable)

NMC Healthcare is a leading healthcare provider in Dubai, committed to providing exceptional patient care and innovative treatments. Join their team and be part of a dynamic work environment focused on excellence in healthcare.