Hiring Right, a leading hospitality recruitment agency in Dubai, is seeking a skilled and customer-focused hotel receptionist to join their client’s luxury hotel in Dubai, UAE. The ideal candidate will have excellent communication skills, a friendly and professional demeanor, and a passion for delivering exceptional customer service. As a hotel receptionist, selected candidate will be the first point of contact for guests, providing them with a warm welcome and ensuring their stay is comfortable and memorable. If you are enthusiastic about this role, they welcome your application.
Key Responsibilities of Hotel Receptionist:
- Greet and welcome guests upon arrival, offering a warm and professional demeanor.
- Check guests in and out of the hotel, ensuring accurate information is record.
- Manage guest reservations, confirm booking details, and make adjustments as needed.
- Answer phone calls, respond to emails, and handle general inquiries from guests.
- Provide information about hotel amenities, local attractions, and transportation options.
- Assist guests with special requests, such as early check-in, late check-out, or room changes.
- Process payments and maintain accurate records of transactions and receipts.
- Address guest complaints or issues and escalate to management when necessary.
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are ready and well-maintained.
- Ensure the front desk area is clean, organized, and inviting for guests.
Eligibility Requirements for Hotel Receptionist:
- Previous experience as a Hotel Receptionist or in a similar role
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and hotel management software
- Ability to work effectively in a fast-paced environment.
- Fluency in English; knowledge of other languages is a plus.
- A hospitality or tourism-related qualification is preferred.
Benefits:
- Competitive salary
- Health insurance
- Employee discounts on hotel services
- Training and development opportunities
- Supportive work environment
- Opportunities for career advancement
Hiring Right is a premier recruitment agency specializing in the hospitality industry in Dubai. They are committed to matching talented professionals with top employers in the region. Join their team and be part of Dubai’s vibrant hospitality sector! Join them and be part of a dynamic team that is dedicated to delivering exceptional service to their guests!
